Privacy Policy

Information We Collect

When you use virasolentia's budgeting platform, we collect various types of information to provide you with personalized financial guidance and educational resources. This includes personal details you provide during registration, such as your name, email address, and phone number.

Technical information is automatically gathered when you interact with our platform, including your IP address, browser type, device information, and usage patterns. We also collect cookies and similar tracking technologies to enhance your user experience and remember your preferences.

• Account registration details and profile information
• Financial data you voluntarily provide for budgeting purposes
• Communication records when you contact our support team
• Usage analytics and platform interaction data
• Payment information for premium services (processed securely)

How We Use Your Information

Your personal information serves several important purposes within our platform. We use it primarily to deliver educational content tailored to your financial learning goals and to maintain your account security.

The financial data you provide helps us create personalized budgeting recommendations and educational pathways. We analyze this information to suggest relevant learning modules and track your progress through our financial literacy programs.

• Personalizing your budgeting education experience
• Providing customer support and technical assistance
• Sending important account updates and educational newsletters
• Improving our platform based on user feedback and behavior
• Ensuring platform security and preventing fraudulent activity
• Conducting research to enhance our educational content

Data Sharing and Third Parties

virasolentia maintains strict control over your personal information and limits data sharing to essential service providers who help us operate our platform effectively. These partners are carefully selected and bound by confidentiality agreements.

We work with cloud hosting services to store your data securely, payment processors to handle subscription transactions, and analytics providers to understand how our platform is used. Each of these partners has access only to the information necessary to perform their specific functions.

• Secure cloud storage providers for data hosting and backup
• Payment processing services for handling transactions
• Analytics services to improve user experience (anonymized data)
• Email service providers for communication delivery
• Customer support tools to assist with your inquiries

In rare circumstances, we may be required to disclose information to comply with legal obligations, court orders, or to protect the safety of our users and the integrity of our platform. We will notify you of such disclosures when legally permitted to do so.

Your Privacy Rights Under Australian Law

As an Australian-based service, virasolentia complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). You have significant rights regarding your personal information, and we're committed to helping you exercise these rights easily.

• Access your personal information and download your data
• Request corrections to inaccurate or outdated information
• Delete your account and associated personal data
• Object to certain types of data processing
• Request information about how your data is being used
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, simply contact our privacy team at privacy@virasolentia.com or use the data management tools in your account dashboard. We'll respond to your request within 30 days and work with you to address any concerns.

Data Security and Protection

Protecting your personal and financial information is our top priority. We employ industry-standard security measures and regularly update our protection protocols to guard against unauthorized access, data breaches, and other security threats.

All data transmitted to and from our platform is encrypted using TLS 1.3 encryption. Your information is stored in secure, Australian-based data centers with multiple layers of physical and digital security protection.

• End-to-end encryption for all data transmission
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Secure backup systems and disaster recovery procedures
• Employee training on data protection and privacy practices
• Regular software updates and security patch management

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Account information and learning progress data are kept while your account remains active. After account deletion, most personal information is removed within 90 days, though some data may be retained longer for legal compliance or legitimate business purposes.

• Active account data: Retained while account is active
• Learning progress: Deleted 90 days after account closure
• Financial transaction records: Retained for 7 years (legal requirement)
• Support communications: Deleted after 3 years
• Analytics data: Anonymized after 2 years

You can request immediate deletion of your account and associated data at any time. Some information may be retained in anonymized form for statistical purposes or as required by Australian law.

Cookies and Tracking Technologies

virasolentia uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and improve how our platform functions.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can manage your cookie preferences through your browser settings or our cookie preference center.

• Essential cookies: Required for platform functionality
• Performance cookies: Help us understand how you use our site
• Personalization cookies: Remember your preferences and settings
• Analytics cookies: Provide insights for platform improvement

International Data Transfers

While virasolentia primarily operates within Australia, some of our service providers may process data outside of Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Any international data transfers are conducted with providers who maintain adequate privacy protections and contractual commitments to safeguard your information. We regularly review these arrangements to ensure ongoing compliance with Australian privacy laws.

• Cloud storage providers with Australian data residency options
• Email services with privacy-compliant international operations
• Analytics providers with data processing agreements
• Payment processors with international security certifications

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When significant changes occur, we'll notify you through email or prominent notices on our platform.

Minor updates may be made without notice, but we encourage you to review this policy regularly. The effective date at the top of this document indicates when the policy was last revised.